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What is Crypto Exchange’s Escrow?

An escrow is a financial arrangement where a third party holds and regulates payment of the funds required for two parties involved in a given transaction. It helps make transactions more secure by keeping the payment in a secure escrow account which is only released when all of the terms of an agreement are met as overseen by the escrow company.

How Escrow Works

Crypto Exchange’s escrow reduces the risk of fraud by acting as a trusted third-party that collects, holds and only disburses funds when both Buyers and Sellers are satisfied.

Buyer creates an escrow account
Either the Buyer or Seller begins a transaction. After signing up at Crypto Exchange, all parties agree to the terms of the transaction.
Buyer pays Cryptoexchange.com
The Buyer submits a payment by approved payment method to our secure escrow Account, Crypto Exchange verifies the payment and the Seller is notified that funds have been secured 'In Escrow'.
Seller ships merchandise to Buyer
Upon payment verification, the Seller is authorised to send the merchandise and submit tracking information. Crypto Exchange verifies that the Buyer receives the merchandise.
Buyer accepts merchandise
The Buyer has a set number of days to inspect the merchandise and the option to accept or reject it. The Buyer accepts the merchandise
Crypto Exchange pays the Seller
Crypto Exchange releases funds to the Seller from the Escrow Account.

Knowing at every step

Every time you log into Crypto Exchange, our status updates will let you know exactly where you are in the transaction process and if there is action required by you.

Having access to this step-by-step timeline means, whether you're a buyer or a seller, you'll never get stuck wondering what to do next or where you are in the transaction.

Payment Options

Crypto Exchange has the first ever “cryptocurrency only” escrow service. You can buy from our marketplace using any of the cryptocurrencies included on our listing. Click here to view a full list.

Crypto Exchange Escrow Accounts

When you make a transaction using our escrow, your funds are held in secured, non interest bearing trust Escrow Accounts until the transaction is completed. This ensures that your transaction is protected against chargebacks, fraud or wrongly described goods.

Personal service behind every transaction

Our licensed and regulated services are also backed by our experienced and knowledgeable escrow officers. Our friendly escrow professionals are available to assist you personally with any need that may arise.

Our live phone support is from Monday through Friday, from 8:00 am to 11:00 pm Pacific. In addition, we offer email support 24 hours a day, 7 days a week.

Fee Calculator

Enter your goods purchase price to calculate your escrow fee.